TV Powered on to Default Input
Want your smart TV to start right where you left off? With a quick adjustment to your TV settings, you can have your TV automatically power on to the last input you were watching. This convenient setting lets you get back to your TV service right away, without having to go through the Smart TV Home screen every time you turn on your TV.
Program your Fire TV
Program your LG Smart TV
Program your LG WebOS Smart TV
Program your ROKU TV
Program your Samsung Smart TV
Program your Sony Google TV
Program your Vizio Smart TV
Operating your Advanced Entertainment Platform Verision 1
Get familiar with your Advanced Entertainment Platform Version 1 (AEP) device. These videos provide helpful guidance on the features, settings, and functions you may need to get the most from your TV service. From initial setup to making adjustments along the way, you’ll find simple, step-by-step instructions to help make your viewing experience easy and enjoyable.
Program your AEP Remote to your TV
Here are the steps to program your remote to your TV. Once connected, you’ll be able to use the same remote to turn your TV on and off and adjust the volume, making it easier to manage your TV and AEP service without switching between multiple remotes.
AEP Powers on Directly to Live TV
Would you like your TV to open directly to Live TV when you turn it on? This guide will show you how to change your AEP device settings so your TV automatically starts with Live TV instead of opening to the Home screen.
Factory Reset your AEP Device
Troubleshooting Issues – Resolve freezing, glitches, or unexpected behavior. Remote Issues – Restore proper response when commands aren’t working. Connection Issues – Re-establish the connection between your AEP and TV.
Find Additional Programming - TUBI TV
Learn how to access the Tubi TV app on your AEP 1 device. Tubi is a free, ad-supported streaming service offering a wide selection of movies, TV shows, live channels, and other entertainment—no paid subscription required.
Operating your Advanced Entertainment Platform Verision 2
Learn how to get the most out of your Advanced Entertainment Platform Version 2 (AEP 2) device. These videos walk you through the essential features and settings you may need to get your TV service up and running smoothly. Whether you’re setting up your device for the first time or need to make a quick adjustment, these step-by-step instructions will help you get back to watching your favorite programming with ease.
Program your AEP 2 Remote to your TV
This guide will walk you through the steps to connect your remote to your TV, allowing you to conveniently control the TV’s power and volume without needing a separate remote.
AEP 2 Powers on Directly to Live TV
Would you prefer your TV to power on directly to Live TV instead of the Home screen? This guide shows you how to set your AEP 2 device to start on Live TV when powered on.
Factory Reset your AEP 2 Device
Troubleshooting Issues – Resolve freezing, glitches, or unexpected behavior. Remote Issues – Restore proper response when commands aren’t working. Connection Issues – Re-establish the connection between your AEP 2 and TV.
Find Additional Programming - TUBI TV
Learn how to access the Tubi TV app on your AEP 2 device. Tubi is a free, ad-supported streaming service offering a wide selection of movies, TV shows, live channels, and other entertainment—no paid subscription required.
Operating your DCI 401 Set Top Box
Get the most out of your DCI 401 Set-Top Box. These videos walk you through the essential features, settings, and functions of your DCI 401, making it easy to get your TV service set up and working the way you want. Whether you’re using your set-top box for the first time or just need help making a quick adjustment, our step-by-step guides will help you navigate your DCI 401 with confidence and get back to enjoying your favorite programming.
Fully Program the DCI 401 Set Top Box
Learn how to program your remote for both your TV and set-top box, then complete a channel scan to add your community channels. Once everything is set up, you’ll be ready to sit back, relax, and enjoy your favorite programming.
Complete a Channel Scan
This guide will walk you through the simple steps to complete a channel scan on your DCI 401 Set-Top Box. Once the scan is complete, your community channels will be available, allowing you to start enjoying your favorite programming.
Hiding the streaming Channels - Displaying only the community channels
Learn how to hide streaming channels and display only the community channels. This step-by-step guide will show you how to adjust your channel settings so streaming channels are removed from your channel listings, making it easier to browse and find the cable channels included with your TV service.
Hide Streaming Channels on a Fire TV
Hide Streaming Channel on a Roku TV
Operating your HR24 DVR
Get the most out of your HR24 device. These videos provide easy-to-follow guidance on the features, settings, and functions you’ll use most. Whether you’re setting up your device for the first time or making adjustments to your TV service, our step-by-step instructions will help you get everything set up and enjoy a simple, seamless viewing experience.
Program the HR24 Remote to your TV
Learn how to program your DIRECTV HR24 remote to your TV. Follow the step-by-step instructions to set up your remote so you can easily control your TV’s power and volume with one remote.
Operating your VSBB Device
Get the most out of your HR24 device. These videos provide easy-to-follow guidance on the features, settings, and functions you’ll use most. Whether you’re setting up your device for the first time or making adjustments to your TV service, our step-by-step instructions will help you get everything set up and enjoy a simple, seamless viewing experience.
Program VSBB 100 Version 1 Remote
Set up your VSBB 100 Version 1 remote to work with your TV. This guide walks you through the programming process, allowing you to conveniently adjust the volume and turn your TV on or off without needing a separate remote.
Program VSBB 100 Version 2 Remote
Learn how to program your VSBB 100 Version 2 remote to your TV. Follow these simple steps to control your TV’s power and volume using just one remote.
Community Channels
Learn how to operate your internal community channel. This guide will walk you through the steps to display important announcements, information, and other content throughout the building.
Internal Channel 3
Internal Channel 139